Connected marketplace management

Better relationships. Clearer communication.

IPcom CRM brings seller management, customer activity, marketplace communications and email marketing into one secure workspace.

One connected workspace

Built to work alongside your marketplace, with access controlled by your account and plan.

Secure role-based access Sellers and administrators see only the areas available to them.

Marketplace-connected records Products, orders, customers and seller information stay organised.

Communication in context Keep enquiries and campaign activity connected to the right records.

A focused set of tools for operating seller relationships and customer communication without losing the marketplace context.

Manage seller access, plans, contacts and marketplace relationships from a single view.

See customer and order information connected to the relevant seller and storefront.

Create targeted campaigns while respecting consent, contact health and plan limits.

Turn product, seller and order enquiries into structured conversations that can be followed through.

Access is restricted to authorised users.

If you cannot open an area, use the login for your role or contact the marketplace administrator.

Secure access · Account-controlled features